Refunds/Returns

General Policy:

This policy is valid for 30 days after receiving your sunglasses. If 30 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.  To complete your return, we require a receipt or proof of purchase.  The original packaging is a valid proof of purchase.

Please do not send your purchase back to the original manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.


If you are approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment.

If your shipment is delayed, we do not issues full refunds for items that are already en route to your shipping address. 

 

Late or Missing Refunds:


If you haven’t received your refund yet, contact your credit card company or bank. There is often some processing time before a refund is posted.  If there are any further issues, please contact us at hello@norisunglasses.com.
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Sale Items:


Only regular-priced items may be refunded.  Unfortunately sale items cannot be refunded.

Exchanges:


We only replace items if they are defective or damaged. If you need to exchange your item for the same item, send us an email at hello@norisunglasses.com


Shipping Returns:
To return your product, please mail to:

3104 Briarcliff Rd NE

#49302

Atlanta, GA 30359



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs will not be reimbursed.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, consider using a traceable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item, and misplaced mail that does not show a delivery in its tracking history must be disputed with your courier.